Widerrufsrecht
30-Day Money-Back Guarantee for Any Reason
If you are unsatisfied with your purchase, you can submit your request within 30 days of receipt. Please contact us by email support@yoshforyouth.com at first.
We will arrange a refund for you depending on the situation. This does not include bulk orders, which are non-refundable. (Note: Ordering more than 10 products will be considered a bulk order.)
Warranty Claims for Quality-Related Issues:
YOSH provides a warranty for all of our products. Different products have different warranty periods, and likewise, the extended time is also different. You can find the precise warranty period of your product through scanning the QR code from its user guiding card. Warranty service is limited to orders placed on the Amazon YOSH store or the YOSH official website. For quality-related issues, YOSH will decide whether to issue a refund or reissue the product.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Warranty Claims for Quality-Related Issues:
YOSH provides a warranty for all of our products. Different products have different warranty periods, and likewise, the extended time is also different. You can find the precise warranty period of your product by scanning the QR code from its user guiding card. Warranty service is limited to orders placed on the Amazon YOSH store or the YOSH official website. For quality-related issues, YOSH will decide whether to issue a refund or reissue the product.
Process for Quality-Related Refunds:
- Buyer provides valid proof of purchase and the problems encountered (this information will be used for our records).
- Our customer support team will arrange a refund or product replacement depending on the situation.
Not Covered Under Warranty:
- Products without sufficient proof of purchase.
- Non-quality-related issues (after 30 days of purchase)
- Items that have expired their warranty period.
- Damage from outside sources.
- Repairs through 3rd parties.
- Free products.
- Purchases from sources outside the Amazon YOSH store or the YOSH official website.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time to process and post the refund too.
If you have any questions about returns, you can always contact us through Support (yoshforcar.com) or the following email address support@yoshforyouth.com.